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Менеджмент и управление

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Книга Atkearney Atkearney
В книге представлена революционная концепция, концетрирующая внимание топ-менеджеров и акционеров на отраслевой консолидации как на возможности получения стратегических преимуществ в конкурентной борь

Книга Building Call Center Culture. Dan Coen Building Call Center Culture
Dan Coen
Building Call Center Culture goes beyond most management books. Why? Because this book explores the "human element". Most books about the customer contact center study technology, setting up c

Книга Business-Focused HR. Scott Mondore Business-Focused HR
Scott Mondore
From employee selection to multirater feedback, this step-by-step guide provides the latest in best practices to effectively implement various human resources (HR) processes in organizations of all si

Книга Call Centres and Human Resource Management. S.Deery Call Centres and Human Resource Management
S.Deery
This text looks at human resource management in call centres from an international perspective and uses research from leading academics in the field. The characteristics and features of working in a c

Книга Charity Golf Tournament Project Plan. A detailed project plan of a charity golf tournament. Christoph Müller Charity Golf Tournament Project Plan. A detailed project plan of a charity golf tournament
Christoph Müller
Research Paper (undergraduate) from the year 2011 in the subject Business economics - Business Management, Corporate Governance, grade: A, The University of Surrey, course: Project management, languag

Книга Crowdfunding. Overview of the industry, regulation and role of crowdfunding in the venture startup. I. M. Crowdfunding. Overview of the industry, regulation and role of crowdfunding in the venture startup
I. M.
Master's Thesis from the year 2014 in the subject Business economics - Company formation, Business Plans, grade: 5.00/5, , language: English, abstract: Structured Abstract(Purpose) This thesis aim

Книга Development First: Strategies for Self-Development. David B. Peterson, Mary Dee Hicks Development First: Strategies for Self-Development
David B. Peterson, Mary Dee Hicks
Development First is concise guide that provides practical ways to integrate development with your responsibilities and goals so you can do your job better, now and in the future. "First" is a

Книга DevOps для современного предприятия. Херинг М. DevOps для современного предприятия
Херинг М.
DevOps - методика автоматизации рабочих процессов, существенно облегчающая задачи организации и способствующая действенным преобразованиям. Мирко Херинг, менеджер со стажем, рассказывает о том, как из

Книга Digital HR. Deborah Waddill Digital HR
Deborah Waddill
It’s an exciting time to be in HR as scores of technologies, such as Watson, AI, predictive modeling, real-time data analytics, HR shared service centers, and others are being implemented at a rapid p

Книга Distributed Teams. The Art and Practice of Working Together While Physically Apart. John O'Duinn Distributed Teams. The Art and Practice of Working Together While Physically Apart
John O'Duinn
What if you could have a meaningful, well-paid career without a daily commute to a physical office? What if your team or organization could work well together even when physically apart?What if your o

Книга DotComSecrets. Russell Brunson DotComSecrets
Russell Brunson
Книга "DotComSecrets".

Книга Dream Teams. Команда как единый организм | Сноу Шейн. Сноу Ш. Dream Teams. Команда как единый организм | Сноу Шейн
Сноу Ш.
Предприниматель и журналист Шейн Сноу в своей новой книге рассказывает о том, почему одни союзы и группы распадаются, а другие оказываются прочными, объясняет, чем заурядные коллективы отличаются от н

Книга Everyday Feedback Workbook. Get Going With Honest Helpful Feedback To And From Your Team Members. Anna Carroll Everyday Feedback Workbook. Get Going With Honest Helpful Feedback To And From Your Team Members
Anna Carroll
Have you been reluctant, too busy, or at a loss for how to offer honest suggestions to your team members, bosses, or employees? The Everyday Feedback Workbook offers leaders and individual contributor

Книга Expert Secrets. The Underground Playbook to Find Your Message, Build a Tribe, and Change the World. Russell Brunson Expert Secrets. The Underground Playbook to Find Your Message, Build a Tribe, and Change the World
Russell Brunson
Книга "Expert Secrets. The Underground Playbook to Find Your Message, Build a Tribe, and Change the World".

Книга Facebook Marketing Advertising. 10,000/Month Ultimate Guide for Personal Branding, Affiliate Marketing & Drop Shipping - Best Tips and Strategies to Skyrocket Your Business with Facebook Ads. Roberts Ronald Facebook Marketing Advertising. 10,000/Month Ultimate Guide for Personal Branding, Affiliate Marketing & Drop Shipping - Best Tips and Strategies to Skyrocket Your Business with Facebook Ads
Roberts Ronald
Are looking for something more than just a few tips and examples to improve your Facebook marketing? What if you could put a hundred dollars into Facebook advertising and receive back $200 or more in

Книга Founder's Pocket Guide. Raising Angel Capital. Stephen R. Poland Founder's Pocket Guide. Raising Angel Capital
Stephen R. Poland
Talk Confidently with Angel Investors. Created to save you dozens of hours of research and help you avoid common pitfalls, this guide helps you build your angel investing process knowledge base, sort

Книга Founder's Pocket Guide. Startup Valuation. Stephen R Poland Founder's Pocket Guide. Startup Valuation
Stephen R Poland
This guide is designed to be an introduction and quick reference to early-stage startup valuation topics.For many early-stage entrepreneurs assigning a pre-money valuation to your startup is one of th

Книга Gear-Up!. Shift development of your leaders in high gear. Mark van Dongen Gear-Up!. Shift development of your leaders in high gear
Mark van Dongen
A scrupulously researched and expertly organized leadership development manual. The overall content may greatly benefi t senior executives and HR directors. --Kirkus ReviewThis book will be of major s

Книга General and Industrial Management. Henri Fayol, Constance Storrs General and Industrial Management
Henri Fayol, Constance Storrs
2013 Reprint of 1949 Edition. Full facsimile of the original edition, not reproduced with Optical Recognition Software. While Frederick Taylor was tinkering with the technology employed by the indi

Книга Gower Handbook of Call and Contact Centre Management. Natalie Calvert Gower Handbook of Call and Contact Centre Management
Natalie Calvert
Business Hardbacks - Sales, Marketing and Customer Service A Contact Centre is fundamentally all about customers. The people, processes and technologies employed are all there to create powerful and m

Книга Head First Agile. Гибкое управление проектами | Стиллмен Эндрю, Грин Дженифер. Эндрю Стиллмен, Дженифер Грин Head First Agile. Гибкое управление проектами | Стиллмен Эндрю, Грин Дженифер
Эндрю Стиллмен, Дженифер Грин
Самое время переходить на гибкую разработку. Наконец-то найден современный, последовательный подход к решению тех проблем, с которыми сражались целые поколения команд разработчиков. Гибкие команды исп

Книга Help Them Grow or Watch Them Go (16pt Large Print Edition). Beverly Kaye, Julie Winkle Giulioni Help Them Grow or Watch Them Go (16pt Large Print Edition)
Beverly Kaye, Julie Winkle Giulioni
Study after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. Nevertheless, it's frequently back -

Книга How to Become a GREAT Call Center Manager. Dan Coen How to Become a GREAT Call Center Manager
Dan Coen
The ideal book written directly for call center management. A must-read for supervisors, team leaders, managers, trainers and executives. Are you ready to manage your call center? The premise of this

Книга How To Live On 24 Hours A Day. Arnold Bennett How To Live On 24 Hours A Day
Arnold Bennett
Chapters include, but not limited to: The Daily Miracle - The Desire to Exceed One's Program - Precautions before Beginning - The Cause of the Trouble - Tennis & the Immortal Soul - Remember H

Книга How to Be a Wildly Effective Compliance Officer. Learn the Secrets of Influence, Motivation and Persuasion to Become an In-Demand Business Asset. Kristy Grant-Hart How to Be a Wildly Effective Compliance Officer. Learn the Secrets of Influence, Motivation and Persuasion to Become an In-Demand Business Asset
Kristy Grant-Hart
"How to Be a Wildly Effective Compliance Officer" teaches compliance profesionals the secrets of influence, persuasion and motivation so they can become in-demand business assets.This book is

Книга HR Disrupted. It's time for something different. Lucy Adams HR Disrupted. It's time for something different
Lucy Adams
HR has lost its way and needs to find a new direction. The central question this book sets out to answer is: if we are to survive and thrive in this new, volatile business world, how do we lead, manag

Книга HR #digital #бренд #аналитика #маркетинг | Осовицкая Нина Анатольевна. Нина Осовицкая HR #digital #бренд #аналитика #маркетинг | Осовицкая Нина Анатольевна
Нина Осовицкая
Новая книга из серии «Библиотека HeadHunter» об актуальных HR-практиках в России основана на проектах победителей и номинантов конкурса «Премия HR-бренд 2017». Книга отражает реальный опыт российских

Книга Human Resources As Business Partner. How to Maximize The Value and Financial Contribution of HR. Tony Miller Human Resources As Business Partner. How to Maximize The Value and Financial Contribution of HR
Tony Miller
This practical book sets out how HR can become a true business partner. It will require a rethinking of HR's contribution to the organization in the future. All the key topics are covered in this

Книга International Management | Пивоваров Симон Эльевич, Тарасевич Леонид Степанович. С. Э. Пивоваров, Л. С. Тарасевич, М. А. Рахматов International Management | Пивоваров Симон Эльевич, Тарасевич Леонид Степанович
С. Э. Пивоваров, Л. С. Тарасевич, М. А. Рахматов
The 4th edition of the International Management textbook covers the basics of international business and explains broad international practice of strategic and operational managerial decision-making i

Книга KPI. Внедрение и применение | Вишнякова Марина Васильевна. Марина Вишнякова KPI. Внедрение и применение | Вишнякова Марина Васильевна
Марина Вишнякова
Данная книга основана на практике сотен проектов и содержит логичное и доступное широкой аудитории описание как самого метода KPI, так и пошагового создания непротиворечивой и эффективной системы пока